loader
Back to technology job listing

Network Management Operations Help Desk Technician

Network Management Operations Help Desk Technician
Cary, NC
Telecom
1-6 Months

Tekmark Job Number:

125864

Job Title:

Network Management Operations Help Desk Technician

Job Location:

Cary, NC

Job Category:

IT - Administrator - Network

Required Skills:

LAN, WAN
Job Description:
-Client is seeking a Network Management Operations Help Desk Technician - I


Responsibilities:
-Provide technical support for a Verizon Managed Services Customer.
-Responsible for proactive network monitoring, trouble isolation and resolution of incidents with LAN, WAN, and WLAN technologies.
-Must have 3+ years hands-on experience configuring, managing, and troubleshooting routers and switches in a fast pace production environment.
-Requires strong verbal and written communications skills as well as exceptional customer service skills.
-Need to demonstrate the ability to multi-task and posse strong decision-making skills.
-This position will start with swiveling tickets between the client's Incident Management Tool and the customer's Incident Management Tool, and ultimately grow into full network management responsibilities.

Apply for this Job

Address:

Skill summary:

Resume *:

Attach resume (word)
Captcha image
Privacy

Thank you for applying. Your application has been received.